We'd Love To Hear From You

contact us

Find us Here

Nmit Bangalore
Yelanka Near BSF Army Camp

Get In touch

8235056944
contact@roboxcraft.com

Opening Hours

Sun- Sat: 9am- 8pm

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

📌 When will I receive my order?

The delivery time depends on your location and the shipping method selected. Here’s an estimate:

  • Standard Delivery: 🚚 [3-4] business days
  • Express Delivery:[3] business days

Once your order is shipped, you will receive a tracking link via email/SMS to check the real-time status of your package.

If you have any questions, feel free to contact our support team.

📌 Where can I view my sales receipt?

Once your order is confirmed, your sales receipt will be available in the following ways:

  1. Email Confirmation 📧 – You will receive a receipt via email after your order is placed successfully.
  2. Order History 🛒 – Log in to your RoboXCraft account, go to "My Orders", and select the order to view/download the receipt.
  3. Invoice in Package 📦 – A printed invoice may be included in your package, depending on your selected payment method.
📌 How can I return an item?

If you need to return a product, follow these steps:

  1. Check Return Eligibility

    • The item must be unused and in its original condition with all accessories.
    • Returns must be requested within 7 days of delivery.
    • Some items (e.g., electronic components, custom-built robots) may not be eligible for return unless defective.
  2. Initiate a Return Request 🔄

    • Log in to your RoboXCraft account.
    • Go to "My Orders" and select the item you wish to return.
    • Click "Request Return" and describe the issue.
  3. Approval & Return Process 📦

    • Once approved, we will provide return instructions.
    • The item must be returned within 7 days of approval.
    • You may need to ship the item back using a designated courier.
  4. Refund or Replacement 💰

    • After inspection, we will process a refund or send a replacement based on your request.
    • Refunds are processed within [7] business days to your original payment method.
📌 Where can I ship my order?

We currently ship all over India! 🚀

No matter where you are in India, we will deliver your robotic kits, IoT components, and custom-built products to your doorstep.

📦 Note:

  • We do not offer international shipping at this time.
  • Delivery timelines may vary based on your location.

CONTACT US

Let's get in touch

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Name

Our Contact

Email Address

contact@roboxcraft.com

Call Us

+91 8235056944

Address

Nitte Meeknashi Institure Of Technology Bangalore.560064

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